Alentejo – Portugal

Pilot Name: CARE4ALL


The delivery of innovative public services (social entrepreneurship development, e-health, vulnerable groups, long-term unemployed, migrants and refugees, etc.)

CARE4ALL is intended to: i) provide guidance to citizens seeking for any kind of social assistance; ii) help social economy organisations to co-operate and interact on the basis of complementarities and synergies, contributing to structure the regional offer of social care services and to increase efficiency; iii) facilitate monitoring, coordination and policy adjustment by policy makers and other public authorities; iv) provide a knowledge base for social researchers.


The activities of the pilot will include:

a) Establishment of a co-creation Working Group (4-helix approach), to support and monitor the development of the pilot action;

b) Full identification of possible data sources – Open Data, PSI; data to be collected from social service providers; data to be collected from other sources of information.

c) Outlining of the data model that will support the organisation, search and navigation functions to be available.

d) Definition of technical and functional specifications for the digital tool.

e) Development of a prototype of the digital tool with front-end and back-office components; selection, validation and uploading/publishing of data on the tool.

f) Technical and functional test of the digital tool.

g) Promotion of the digital tool to the target groups (citizens, social care providers, researchers and scholars, public administration).

h) Monitoring and evaluation of the implementation and results of the pilot action.